🚐
Serviço de extra-mercado
fieldservice
manufacturing_execution
🛡️ RLS Protected
Planeamento de missões de técnicos, quadro de expedição, relatórios móveis de trabalho com documentação fotográfica e assinatura digital.
Fachliche Bestimmung: Digitaliza o serviço ao cliente móvel. Disponentes planejam encontros em um painel de despacho visual. Técnicos veem pedidos em smartphones/tablets, capturam horas de trabalho e material consumido, documentam danos por câmera e deixam o cliente assinar diretamente na tela sensível ao toque. O relatório de serviço pronto é instantaneamente arquivado como PDF.
⚡ Fluxos de trabalho e ciclos de vida (5)
🗄️ Modelos de dados (1)
🔌 Pontos de partida (UI e APIs) (53)
🛡️ Regulação e conformidade
⚡ Fluxos de trabalho e ciclos de vida
manutenção / Reforma
cascade:business.maintenance.cycle
Cascade (review_gated).
1. fieldservice
Recuperação de despesas de serviço de campo
Serviço de campo
Aktionen: create_service_report
2. followup
Planejamento de sucessos de manutenção
Ativos
Aktionen: manutenção.
3. ticket
Tickets em caso de defeitos/distúrbios
Tickets
Aktionen: create_ticket
Serviço extramercial → Contabilidade
cascade:business.work_report.billing
Cascade (review_gated).
1. fieldservice
Emprego de serviço externo / relatório de serviço
Serviço de campo
Aktionen: create_service_report
2. task
Ação de contabilização
Técnicas
Aktionen: create_task
3. ticket
Tickets em caso de defeitos/distúrbios
Tickets
Aktionen: create_ticket
Serviço externo / relatório de serviço
cascade_target:business.fieldservice.create
Cascade (review_gated).
1. cascade
Serviço externo / relatório de serviço
Ordem de utilização: agente de serviço de campo
plan:command_field_service_agent
O plano durável verificado (durable_plan), iniciação: manual_command.
1. field_service_agent
field_service_agent
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Aktionen: field_service_agent
Relatório de serviço
status:service_report
Massinha de estado observável (só observável)
1. draft
Projecto
Estatuto da máquina de estado serviçobericht.
2. scheduled
A programação
Estado <unk>programado <unk> do relatório de serviço da máquina de estado.
3. en_route
en_route
Status <unk>en_route<unk> do relatório de serviço da máquina de estado.
4. on_site
on_site
Status <unk>on_site<unk> do relatório de serviço da máquina de estado.
5. in_progress
in_progress
Status <unk>in_progress<unk> do relatório de serviço da máquina de estado.
6. completed
Completado
Estado <unk>completado<unk> do relatório de serviço da máquina de estado.
7. cancelled
Cancelação
Estado de funcionamento da máquina de estado de serviço.
🗄️ Modelos de dados
🔌 Pontos de partida (UI e APIs)
| Art | Método | Ponto final / caminho | Titel & Zweck | Recurso |
|---|---|---|---|---|
| ⚡ REST API | DELETE | /api/v1/field-service/reports/{report_id}/time-entries/{entry_id} |
delete_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates |
list_checklist_templates
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates/{template_id} |
get_checklist_template
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/dispatch |
dispatch_board
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/my-reports |
list_my_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports |
list_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id} |
get_report
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/materials |
list_materials
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/pdf |
download_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/photos |
list_photos
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/time-entries |
list_time_entries
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/timer |
get_timer
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet |
timesheet_csv
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet/pdf |
timesheet_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/meine-einsaetze |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/neu |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id} |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id}/edit |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/meine |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte |
service_reports_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte/{report_id}/pdf |
service_report_pdf_download
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | PATCH | /api/v1/field-service/reports/{report_id} |
update_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/checklist-templates |
create_checklist_template
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports |
create_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/assign |
assign_technician
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/cancel |
cancel_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete |
complete_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete-validated |
complete_report_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/documents |
upload_report_document
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/email-pdf |
email_pdf
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/escalate-ticket |
escalate_report_to_ticket
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/material-pick |
prepare_material_pick
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/materials |
add_material
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/photos |
upload_photo
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/signature |
add_signature
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status |
update_status
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status-validated |
update_status_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/time-entries |
add_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/discard |
discard_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/start |
start_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/stop |
stop_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/acceptance |
update_acceptance
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/checklist |
update_checklist
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/summary |
update_summary
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/fieldservice/reports |
Mantenha o relatório
Memória de serviço, tempo e assinatura
|
fieldservice:write
|
🛡️ Regulação e conformidade
Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:
- O programa de revisão de documentos
- BGB Contrato de trabalho (§640)
Modulos ligados: