🚐
Wydział na terenie kraju
fieldservice
manufacturing_execution
🛡️ RLS Protected
Planowanie wdrożenia techniki, deska wysyłkowa, mobilne raporty pracy z zdjęciami i podpisem cyfrowym.
Fachliche Bestimmung: W celu zapewnienia cyfrowej obsługi klienta mobilnego, dysponenci planują spotkania na wizualnej desce dyspozycyjnej, techniki oglądają zamówienia na smartfonach i tabletach, rejestrują czas pracy i materiały zużyte, dokumentować szkody za pomocą kamery i pozwalać klientom podpisywać bezpośrednio na ekranie dotykowym, a gotowy raport usługi jest natychmiast archiwowany jako PDF.
⚡ Przepływy pracy i cykle życia (5)
🗄️ Modele danych (1)
🔌 Punkty wyjścia (UI & API) (53)
🛡️ Regulatoryzacja i zgodność
⚡ Przepływy pracy i cykle życia
utrzymanie / naprawa
cascade:business.maintenance.cycle
W przypadku wprowadzania do obrotu w ramach programu "Wygrane"
1. fieldservice
Wykorzystanie usług zewnętrznych / sprawozdanie
usługi terenowe
Aktionen: create_service_report
2. followup
Plany utrzymania
aktywa
Aktionen: w zakresie obsługi
3. ticket
W przypadku wad lub zaburzeń bilet
bilety
Aktionen: create_ticket
Wydatki na rzecz
cascade:business.work_report.billing
W przypadku wprowadzania do obrotu w ramach programu "Wygrane"
1. fieldservice
Wykorzystanie usług zewnętrznych / sprawozdanie z działalności
usługi terenowe
Aktionen: create_service_report
2. task
Wykres rozliczeń
zadania
Aktionen: create_task
3. ticket
W przypadku wad lub zaburzeń bilet
bilety
Aktionen: create_ticket
Wydanie sprawozdania z działalności
cascade_target:business.fieldservice.create
W przypadku wprowadzania do obrotu w ramach programu "Wygrane"
1. cascade
Wydanie sprawozdania z działalności
Wskazówka użytkownika: agent służby terenowej
plan:command_field_service_agent
Sprawdzony plan trwały (durable_plan), start: manual_command.
1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent
Raport usługowy
status:service_report
W przypadku, gdy urządzenie jest w stanie obserwowanym (only observable_only), nie ma konieczności dokonywania przechodów.
1. draft
wdrażanie
Status <unk>draft <unk> of the state machine servicebericht.
2. scheduled
wpisane w
Status <unk>zestawiony <unk> sprawozdania z urzędu stanu.
3. en_route
en_route
Status <unk>en_route<unk> of the state machine servicebericht.
4. on_site
on_site
Status <unk>on_site<unk> w raporcie usługowym o stanie maszyny.
5. in_progress
in_progress
Status <unk>in_progress<unk> w raporcie usługowym o stanie maszyny.
6. completed
wypełnione
Status <unk>completed<unk> of the state machine servicebericht.
7. cancelled
odwołane
Status <unk>annulwany<unk> w systemie usługi statystycznej.
🗄️ Modele danych
🔌 Punkty wyjścia (UI & API)
| Art | Wykorzystanie | Punkt końcowy / droga | Titel & Zweck | Właściwości |
|---|---|---|---|---|
| ⚡ REST API | DELETE | /api/v1/field-service/reports/{report_id}/time-entries/{entry_id} |
delete_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates |
list_checklist_templates
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates/{template_id} |
get_checklist_template
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/dispatch |
dispatch_board
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/my-reports |
list_my_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports |
list_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id} |
get_report
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/materials |
list_materials
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/pdf |
download_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/photos |
list_photos
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/time-entries |
list_time_entries
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/timer |
get_timer
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet |
timesheet_csv
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet/pdf |
timesheet_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/meine-einsaetze |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/neu |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id} |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id}/edit |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/meine |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte |
service_reports_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte/{report_id}/pdf |
service_report_pdf_download
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | PATCH | /api/v1/field-service/reports/{report_id} |
update_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/checklist-templates |
create_checklist_template
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports |
create_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/assign |
assign_technician
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/cancel |
cancel_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete |
complete_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete-validated |
complete_report_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/documents |
upload_report_document
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/email-pdf |
email_pdf
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/escalate-ticket |
escalate_report_to_ticket
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/material-pick |
prepare_material_pick
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/materials |
add_material
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/photos |
upload_photo
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/signature |
add_signature
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status |
update_status
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status-validated |
update_status_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/time-entries |
add_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/discard |
discard_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/start |
start_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/stop |
stop_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/acceptance |
update_acceptance
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/checklist |
update_checklist
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/summary |
update_summary
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/fieldservice/reports |
Zapisywanie sprawozdania
Zapisywanie daty usługi oraz czasy i podpis
|
fieldservice:write
|
🛡️ Regulatoryzacja i zgodność
Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:
- GDB RevisionsZapewnienie archiwizacji dokumentów
- BGB Wykonanie umowy o pracę (§640)
Włączone moduły: